How do I get a refund?

When you buy SEED, you're agreeing to our Terms of Use, which don't provide for a refund simply because you've changed your mind or aren't enjoying the game. Where the game doesn't work as it should, you're covered by your statutory rights, and we'll always put that right.

That said, especially in these early days, we want you to feel good about being here. If something's gone wrong or you're unhappy with your purchase, get in touch at support@klang-games.com and we'll do our best to help, whether that's a fix, a refund, or another solution. We'd rather sort it out than leave you stuck.

Please note Pollen is non-refundable except in cases of fraud.